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Understanding Power Outages

Even though we’re barely into the spring season, early April brought Michigan some extremely violent thunderstorms. Heavy rain, lightning, high winds, and hail caused extensive damage that left more than 150,000 residents across southeast, mid- and western Michigan without power.

Unfortunately, weather-related power outages are going to happen, no matter how hard our energy providers work to keep the lights on. That’s why you should always be prepared; check out our blog post from last year for some helpful tips.

Reporting Outages

When the lights go out, most of us assume the electric company knows, or that at least other customers are reporting it. That’s not always the case and, even if it is, more reports can help providers get a better understanding of how extensive the outage is and how best to fix it, so be sure to report any power outages you experience.

Check with your local energy provider; most have ways to report an outage using your mobile phone, make outage maps available online, and can often give you an estimate of how long it’s going to take to restore power in your area.

Assessing the Problem

In a power outage, one of the confusing things for customers is when they see utility crews come by and power isn’t restored soon after.

This is typically because expert crews need to be sent to the field to assess the problem, determine resources needed, identify safety concerns, and then determine a course of action. Only as this information is captured can differing needs be prioritized and plans put into place to restore power.

Different Problems, Different Timeframes

Outages involve a wide range of variables, so while the power companies have response plans, each outage has to be assessed and fixed based on its unique circumstances. Consider some of the following factors:

The Best Crews in the Business

The one thing AMP can say for sure is that when outages occur, Michigan’s energy workers are among the best in the country and are working very hard to restore power to all customers. Any given incident may require a different restoration strategy, but these folks work around the clock until the problem is solved. We’re lucky to have them working for us.